Average Score (510 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

510 Ratings

4.8 Average

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  • Timothy A.09-16-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Very smooth purchase process. Our sales rep (Jason) was very helpful, provided great communication before we were able to meet at the dealership, and David (in F&I) was a pleasure to work with. The team went over and above to work with us to make the process an enjoyable experience.

    09-16-2025

    Good to hear and congrats Timothy!

  • Trinity M.09-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Haley Dunn is amazing! As a woman, getting car maintenance can be intimidating. Scared you will get taken advantage of by getting sold more than you need or with people making the assumption you do not know what you need. Haley was so respectful and kind. She called to upgrade my service when the team found something I needed. When I said no, she respected it and remained kind. I really appreciated that.

    09-15-2025

    Thanks Trinity!!

  • Robert T.09-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service tech Nick is amazing. Very helpful and responsive.

    09-15-2025

    Thanks Robert - good to hear!

  • Krista N.09-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Neil L.09-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Cynthia S.09-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Robert Nixon was very professional, polite, yet friendly.

    09-09-2025

    Congrats on the new Tiguan Cynthia - thank you!

  • Nikesh E.09-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • William G.09-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    it was earned

    09-09-2025

    and thanks for your feedback William!

  • Lawrence N.09-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    just an oil change-Haley quickly got me in and out very important

    09-08-2025

    in and out quick is important to us too - thank you Lawrence!!

  • Henry W.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    They took me right in.

    09-08-2025

    Glad we could get you right in - thanks Henry!