TYPE:SalesMODEL:Golf GTIYEAR:2025
Friendly staff. I paid a fair price for my new GTI.
Average Score (510 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
07-24-2025
thanks Doug - you da man!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Great experience!
07-24-2025
Thanks Kim!!
TYPE:SalesMODEL:AtlasYEAR:2025
I am very pleased with my purchase experience at Hendricks of Concord Volkswagen. Staff were amazing and made the entire seamless.
07-24-2025
Welcome to the family, we are excited to have you Rosanne!
TYPE:ServiceMODEL:JettaYEAR:2025
Service Advisor Brock was excellent to deal with. He took the time out to go over everything and kept me informed the entire time.
07-24-2025
Great to hear - thanks Joseph!
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Although the oil change and recall service was great I was highly disappointed in the paint touch-up that was done. I have had cars touched up before and it was great. The touch up on our white Atlas looked like they use liquid paper. Poorly done!
TYPE:ServiceMODEL:TiguanYEAR:2021
No complaints ,customer service person personable , polite and well spoken
07-23-2025
Thanks John!
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2019
Great service
07-22-2025
Glad we could assist - thank you Carla!
TYPE:ServiceMODEL:TiguanYEAR:2018
Keeping me up to date with what is going on with the car and the videos are very helpful
07-21-2025
Thanks Angela - glad you like the videos!
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