TYPE:ServiceMODEL:JettaYEAR:2023
Exceptional personable service in all areas of service depart0ment.
Average Score (478 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
07-30-2025
Thank you Katura!!
TYPE:ServiceMODEL:AtlasYEAR:2019
Every time I go she always takes care of me and always makes me feel like a VIP customer.
07-30-2025
You're right Wendy - Haley always is in a good mood! Thank you...
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:SalesMODEL:JettaYEAR:2025
The honesty and actual caring is exceptional and rare. I will forever be a Hendrick customer. Michael. Andy, Dave. Dom, Patrick. Haley, all are ASSETS! I am grateful and blessed. Andy made this happen for me and he didn’t have to. One of the biggest blessings ever during this part of my life as I heal from a loss and a bad experience elsewhere. You all are simply outstanding! Thank you.
07-30-2025
It was our pleasure to help you Jennifer...
TYPE:ServiceMODEL:TiguanYEAR:2024
Then entire Hendrick staff was professional and prompt from beginning to the end.
07-30-2025
thank you Virginia - glad we exceeded your expectations!
TYPE:ServiceMODEL:JettaYEAR:2019
Great service advisor and great waiting area
07-29-2025
Thanks Donald - look forward to it!
TYPE:ServiceMODEL:PassatYEAR:2021
Great Service top to bottom
07-28-2025
good to hear - thanks Paul!
TYPE:SalesMODEL:Jetta GLIYEAR:2025
I called the dealership and ask about a 2025 GLI set an and to see the car, the sales person Dominic had it ready when I arrived at the dealership. We took a short test drive because I was trading in a 2023 GLI. We sat down and talked numbers , the whole process was pretty simple. So I walked way with the 2025 GLI automatic Audubon edition in the color I wanted.
07-28-2025
thanks Stephen - glad we made it simple for you!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
My rating experience would have been a 5 but the technician didn't fully check the details service request which left a tire which had been loosing air consistently for two weeks. Also when calling to schedule it was never put in the system and didn't receive a call back as stated by the call center.
07-28-2025
thanks for the input Stacy - we'll make sure we are on it next visit!!
TYPE:ServiceMODEL:BeetleYEAR:2019
AdChoices
