Average Score (478 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

478 Ratings

4.8 Average

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  • Kelly D.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I had another great experience at Hendrick VW having my car serviced! Haley takes such good care of me every time, keeping me posted on my car's progress, ensuring I am satisfied, and making me feel like like my time is valuable. She's the best and it's always a positive experience having my car serviced!

    08-04-2025

    great news Kelly - thank you!

  • Janis E.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    easy to make appt for service. Service done timely.

    08-04-2025

    Glad to hear - thanks Janis!

  • Callie P.08-02-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    I paid $840 and my car wasn’t fixed.

  • Randall M.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great Job!

    08-04-2025

    Thanks Randall!

  • Jason J.08-02-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Cortney A.08-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Jackson M.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Harvey was helpful as always

    08-02-2025

    thanks Jackson!

  • Sarah L.08-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everyone was very easy to work with and knowledgeable. There was minimal back and forth to reach a deal, and I feel like the pricing was fair and transparent

    08-02-2025

    thank you Sarah!

  • Annette W.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Leigh S.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service appointment went off without a snag or any hassles