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Customer reVieWs
Average Score (478 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Kelly D.08-03-2025
TYPE:ServiceMODEL:AtlasYEAR:2018
I had another great experience at Hendrick VW having my car serviced! Haley takes such good care of me every time, keeping me posted on my car's progress, ensuring I am satisfied, and making me feel like like my time is valuable. She's the best and it's always a positive experience having my car serviced!
08-04-2025
great news Kelly - thank you!
Janis E.08-03-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
easy to make appt for service. Service done timely.
08-04-2025
Glad to hear - thanks Janis!
Callie P.08-02-2025
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
I paid $840 and my car wasn’t fixed.
Randall M.08-02-2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Great Job!
08-04-2025
Thanks Randall!
Jason J.08-02-2025
TYPE:SalesMODEL:ID.4YEAR:2025
Cortney A.08-02-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Jackson M.08-01-2025
TYPE:ServiceMODEL:TiguanYEAR:2018
Harvey was helpful as always
08-02-2025
thanks Jackson!
Sarah L.08-01-2025
TYPE:SalesMODEL:TiguanYEAR:2025
Everyone was very easy to work with and knowledgeable. There was minimal back and forth to reach a deal, and I feel like the pricing was fair and transparent
08-02-2025
thank you Sarah!
Annette W.08-01-2025
TYPE:ServiceMODEL:TiguanYEAR:2020
Leigh S.07-31-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
The service appointment went off without a snag or any hassles