Average Score (508 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

508 Ratings

4.8 Average

Models
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  • Jason J.08-02-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Cortney A.08-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Jackson M.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Harvey was helpful as always

    08-02-2025

    thanks Jackson!

  • Sarah L.08-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everyone was very easy to work with and knowledgeable. There was minimal back and forth to reach a deal, and I feel like the pricing was fair and transparent

    08-02-2025

    thank you Sarah!

  • Annette W.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Leigh S.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service appointment went off without a snag or any hassles

  • Katura B.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Exceptional personable service in all areas of service depart0ment.

    07-30-2025

    Thank you Katura!!

  • Wendy B.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Every time I go she always takes care of me and always makes me feel like a VIP customer.

    07-30-2025

    You're right Wendy - Haley always is in a good mood! Thank you...

  • Stacey H.07-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Jennifer D.07-29-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The honesty and actual caring is exceptional and rare. I will forever be a Hendrick customer. Michael. Andy, Dave. Dom, Patrick. Haley, all are ASSETS! I am grateful and blessed. Andy made this happen for me and he didn’t have to. One of the biggest blessings ever during this part of my life as I heal from a loss and a bad experience elsewhere. You all are simply outstanding! Thank you.

    07-30-2025

    It was our pleasure to help you Jennifer...