Average Score (510 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

510 Ratings

4.8 Average

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  • Aaron M.08-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    The overall service and facilities were great

    08-08-2025

    Glad to hear Aaron!

  • Robert O.08-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    excellent Service

    08-08-2025

    Thank you Robert!!

  • Brittany L.08-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Pamela M.08-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The team is amazing & im grateful of the service I always get!

    08-06-2025

    This all sounds pretty amazing - thank you Pamela!

  • Robert P.08-04-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Great experience great salesman

    08-05-2025

    that makes 2 Mr. Palmer - thank you!!

  • Robert P.08-04-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Excellent experience top notch service

    08-05-2025

    Thank you Mr. Palmer!

  • Kelly D.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I had another great experience at Hendrick VW having my car serviced! Haley takes such good care of me every time, keeping me posted on my car's progress, ensuring I am satisfied, and making me feel like like my time is valuable. She's the best and it's always a positive experience having my car serviced!

    08-04-2025

    great news Kelly - thank you!

  • Janis E.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    easy to make appt for service. Service done timely.

    08-04-2025

    Glad to hear - thanks Janis!

  • Callie P.08-02-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    I paid $840 and my car wasn’t fixed.

  • Randall M.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great Job!

    08-04-2025

    Thanks Randall!