Average Score (508 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

508 Ratings

4.8 Average

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  • Steven A.08-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    called and was able to get an appointment within a day which was great. Time to complete the service was as expected and got some good clarification on the service bundle I bought.

    08-18-2025

    Thanks Steven!

  • Caroline L.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I appreciated Brock working me in as I was 30 minutes late for my appointment due to traffic accident so that I got behind. I so appreciated that.

    08-18-2025

    Thank you Caroline - glad you made it here ok!

  • James J.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everything was smooth as silk.

    08-15-2025

    that's cool James - thanks!

  • Lamar T.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Marbeli L.08-12-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Porsha P.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service, ease of scheduling, fast service.

    08-12-2025

    thanks for the great report - appreciate it Porsha!

  • Andrea F.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Jackie G.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Excellence in customer service and communication

    08-11-2025

    Thank you Jackie!

  • Steven M.08-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Ronald C.08-08-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    My service advisor was very thorough and informative with the service of my car

    08-09-2025

    Thanks Ronald!