Average Score (504 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

504 Ratings

4.8 Average

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  • Janet H.09-18-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Olivia L.09-16-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Henry Lee sold me my car last week, a 2024 VW Jetta Select; he also sold me a car 4 years ago, a 2022 VW Jetta SE. Henry is very professional, and always keeps in touch with his clients.

  • Margaret S.09-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Melissa was prompt, communicative and professional. Great service appointment.

  • Frank P.09-16-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • James F.09-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Miss Dunn in service department is great!

  • Monica M.09-14-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Kenneth J.09-14-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jason K.09-11-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Tristan was great! He was able to get my issue fixed, and he was instrumental in getting other problems seen by the technician covered under warranty! My service issue with the car stemmed from another dealership not installing parts correctly which caused my car to fail. Tristan was able to talk to the other dealership and get them to reimburse VW of Concord for their mistake! Thanks for all of your help Tristan!

  • Desirea E.09-11-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Your team took their time to make sure that I was satisfied and that I got the vehicle that I wanted!!! This is my 2nd Vehicle that I brought from this location brand new.

  • Richard M.09-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022