Average Score (498 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

498 Ratings

4.8 Average

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  • David D.10-24-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Jessica W.10-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Samuel C.10-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I love everything about this place the whole staff is amazing they just know how to treat their customers they go over and beyond what they have to to make sure we are happy even when you are getting you're car serviced they come check up on you the joke with you laugh have a good time it's like family everything I go their I will never go to another car dealership ever again in my life because of this place great job management and staff for making us feel safe and loved

    10-23-2024

    Thank you very much - we love that you feel like family!

  • Maycon M.10-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Richard M.10-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    They get me in early, 7AM, and get me out. Haley always acts like she has known me all her life.

  • Janelle Y.10-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    While it took a while to get my cars oil changed, rotate my tires and patch up a nail I had in one of my tires. Tristen was very good and kept me informed.

  • Roberta W.10-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Susan W.10-20-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I simply cannot say enough kind things about Haley Dunn, and the rest of the team at Hendrick VW. I specifically came back from VA for my 30K mile service. Service and kindness go a long way to a happy customer!

  • Stacy W.10-20-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Serv tech was very pleasant, viewed my account profile at check in and updated me the status of my service.

  • Breanna G.10-20-2024

    TYPE:SalesMODEL:AtlasYEAR:2025