Average Score (498 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

498 Ratings

4.8 Average

Models
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  • John D.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • George A.11-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Open, honest and efficient service

  • Elizabeth R.11-20-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Heidi K.11-19-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Jeremy helpful and patient. BriAnna as well.

  • Stephen C.11-15-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Very good service, took care of my tire problem.

  • Janis E.11-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    My issue with having callers on my cell phone actually hear me have been resolved with the new computer module installation. It also took care of the SOS emergency light that occasionally showed up on my dash screen. Many thanks to Jeff and to the techs who tracked the problem, ordered the correct part, and installed the new module. Thanks again to Robert Nixon who sold me my Tiguan and has even called me and spoken to me in person to assist in the correction of the issues. Kudos to all.

  • Sandra B.11-14-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Melissa Paige is the best service advisor. She knows her clients and what they need. I always feel taken care of

  • Garmai Y.11-14-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Thomas T.11-13-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

  • Sergio S.11-11-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    As soon as I arrived, Melissa greeted me with a huge smile and was extremely helpful answering all my questions about my vehicle and service.