Average Score (498 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

498 Ratings

4.8 Average

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  • Cherri M.01-10-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Great customer service and fixed the car quickly!

  • Berlene H.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Rykae C.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent service!

  • Amanda G.01-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Jamie H.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The kindness of the service advisors is greatly appreciated.

  • Sylvia M.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Your service restored my car to it's previously normal state.

    01-06-2025

    Thank you for your kind words!! Glad we can be of assistance!!

  • Sean S.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My service was great, as always. Generally, I've always had positive experiences at Hendrick Voltswagon of Concord, NC.

  • Neil L.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Jeff Todd really took good care of my car’s and my needs!

  • Lea B.01-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Kaci, Brock, and Andy helped me throughout my buying process. All three of them were fantastic to work with. They were patient and very thorough answering all of my questions, they worked very hard to find the Perfect vehicle/payment I could afford. I love my new Atlas, I will definitely be recommending these individuals to anyone looking to purchase.

  • Carlos P.01-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everybody in sales were very nice and helpful