TYPE:ServiceMODEL:PassatYEAR:2020
Average Score (498 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Brock took excellent care of me. He brought me updates daily and made getting in and out easy. He also explained what had been repaired.
09-02-2025
thanks Thomas!!
TYPE:ServiceMODEL:PassatYEAR:2020
The Service Advisor Haley was outstanding. Very knowledgeable and very professional.
09-01-2025
Thanks Jorge - shared your thoughts with VW corporate!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2018
Very fast, flexible and friendly. Advisor really reviewed the repairs and showed he was looking out for me as the customer.
08-30-2025
That's good stuff Matt - thank you!
TYPE:ServiceMODEL:TaosYEAR:2022
Haley is amazing!! She always takes care of us (:
08-30-2025
That sounds like our Haley - thanks Nicole!
TYPE:ServiceMODEL:JettaYEAR:2023
Wonderful customer service. A little communication hiccup, but an easy fix.
08-30-2025
Happy we fixed it - thanks Kelsea!
TYPE:ServiceMODEL:TiguanYEAR:2019
08-29-2025
Sorry to hear Brooke - we sincerely hope you have a much better experience with your other vehicle and are truly sorry we could not meet your expectations.
TYPE:SalesMODEL:ID.4YEAR:2025
I chose 5 stars because they always go above and beyond helping me.
08-29-2025
Thanks Justin - appreciate you!
TYPE:ServiceMODEL:AtlasYEAR:2024
Nice dealership, good customer service, like the videos going over everything
08-27-2025
Glad to hear - thanks Henry!
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