Average Score (478 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

478 Ratings

4.8 Average

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  • Jane L.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Today I had the pleasure of receiving my car back to me. This took less than 24 hours under the responsibility of Melissa Paige, service advisor. She took excellent and honest care of my car and delivered it to me in perfect working condition. Congratulations Melissa. I will come back if I need to. Your work makes people's day better. Thank you very much.

  • Ronald G.01-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Tawn M.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great service, friendly employees and our service was done in a timely fashion

  • Lauren H.01-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Service was good. My car has a weird noise. Since my service.

  • Leslie A.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Shannon S.01-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

  • Danielle D.01-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Christopher F.01-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Daniel P.01-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Michelle W.01-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    It was a very pleasant experience. The staff was polite, upbeat, happy and professional.