Average Score (498 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

498 Ratings

4.8 Average

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  • Rebecca E.02-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The service department is so helpful and efficient. I really appreciate the video walkthrough of my vehicles service inspection too.

  • John H.02-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great car, great sales person, and just an overall great experience.

  • Deborah S.02-14-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    We couldn’t have asked for a smoother, more enjoyable experience! Robert was fantastic to work with—he went out of his way to ensure all our needs were met and truly went above and beyond. From the purchase of our awesome new ID. Buzz to coordinating its shipment to Colorado, he made the entire process effortless. So grateful for the personal, professional service and can’t recommend Hendrick Volkswagen highly enough!

  • Kp M.02-14-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Just a great overall experience. Timely greeting, service time as promised, no foolishness, no drama, and most importantly, not Keffer VW. I drove an extra 30 minutes out of my way to Hendrick VW in order to NOT use Keffer VW's truly subpar service bay.

  • Steven M.02-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Quick service

  • D.j. J.02-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Melissa Paige was phenomenal. As well Tech Steve D. Kept me up to date with a live video of my car being serviced.

  • Andreas K.02-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everything was done to my full satisfaction. Chris was great in communications.

  • Robert K.02-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    On time, clear communication - very efficient

  • John B.02-10-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • Toni R.02-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Because everyone was most helpful and friendly.