Average Score (498 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

498 Ratings

4.8 Average

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  • Tony B.02-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The people act like they were not very knowledgeable and no one even acted like they were interested in trying to sell a car

  • Shahar A.02-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Tristan was fantastic. Did a really good job of letting me know where things were in the process and helped get a quick turnaround on the recall work I had done.

  • Amanda R.02-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Haley at service was fantastic. She did everything right, greeted, smiled, pleasant chitchat. Service was extremely long wait. 2 hours for a tire rotation and State inspection and that was with an appointment. Makes you not want to come back for other services.

  • Sean B.02-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Staff is always friendly and efficient.

  • Yuka N.02-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Henry W.02-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Very familiar with my vehicle needs.

  • Juliana O.02-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Well, I loved everything from the ambience, and professionalism.

  • Andre A.02-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Every experience I have had at this location has been a positive one. I have had Melissa multiple times and she has always been thorough and provides me with her expertise.

  • Natasha S.02-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Morgan L.02-17-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018