TYPE:SalesMODEL:AtlasYEAR:2025
Average Score (498 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
Melissa at service is helpful!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
The team is always very nice and helpful/informative. Haley is great!
TYPE:SalesMODEL:JettaYEAR:2025
Jaime was fantastic! He listened to us throughout the entire process and met our needs.
TYPE:SalesMODEL:TiguanYEAR:2024
Jamie Garcia the product specialist who assisted me at Volkswagen of Concord was kind, courteous and very knowledgeable. He made the entire purchase of my Volkswagen pleasant and enjoyable from start to finish. Andy the manager, the young lady that greeted me and the financial manager were all enjoyable to work with. Thank you Volkswagen of Concord.
TYPE:ServiceMODEL:TiguanYEAR:2024
My service appointment was quick even though I had a few items that needed work and the technician sent a video during my service showing how he fixed something and how to use the feature, which was helpful! Also, my service advisor Tristian was friendly and knowledgeable and made sure all of my concerns were addressed.
TYPE:ServiceMODEL:TiguanYEAR:2023
Had an appointment and still waited over two hours for a simple inspection of my vehicle
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2020
My service advisor (and I am sorry I don't remember her name) was great. She was quick listened to my needs and accurate. Hats off to your recruiting and training dept.
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