Average Score (508 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

508 Ratings

4.8 Average

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  • Tloria P.03-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Melissa Paige was an excellent service advisor- friendly, knowledgeable and efficient.

  • Doris M.03-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Anthony H.03-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Steve P.03-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Larry S.03-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Johnnie W.03-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I came in almost a month ago thinking of trading my car, but ultimately kept it. I then had an accident and started my new car search and VW was first choice, they worked within my budget and got me into something I really like and it was brand new which was a first for me. Great buying experience all around.

  • Jane R.03-25-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Kimberly W.03-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Fair, efficient, friendly and honest. Great purchasing experience.

  • Mervyn A.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    She was very resourceful and ensured I knew what was going on at every stage of the service. Unfortunately, the parts were not available and I couldn't do a service covered by the warranty

  • Jamie F.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Haley was excellent. Very professional and informative.