Average Score (510 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

510 Ratings

4.8 Average

Models
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  • Elveta H.04-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Hayley is great!

  • Stephen S.04-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Great service and communication through the process.

    04-05-2025

    Glad to hear!

  • Tyler D.04-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    My service advisor was very kind and helpful, my car was taken care of, and pricing was fair. Overall a good experience.

    04-05-2025

    thank you so much!

  • Joshua T.04-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Ricardo M.04-03-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Ron A.04-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I always have an amazing experience at Hendrick VW of Comcord. Employees like Melissa provide amazing and bespoke customer experience

  • Jemal W.04-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    This is my second VW purchase from Hendrick in Concord and every time it’s great. Maintenance team from customer service down to the mechanics are top notch. The sales team make you feel like you matter and that’s important to me, I’m not just another sale. At least I don’t feel that way!

  • Alaina G.03-31-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Quick and easy process. Jaime and the team were all great to work with!

  • Jose P.03-31-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Sarah O.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024