The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2021
Melissa is AWESOME!! I needed to get in at the very last minute to get my car inspected. She was able to get me in for an appointment super fast and I got out super quick. Service of any kind though has always been exceptional by her. Thanks for having great people like her for people like me, always short on time (I am), in your employ. I will continue to use this service center.
04-29-2025
Thank you Denise for being our customer!
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
This is the 7th or 8th vehicle we have bought from Hendrick. This was the easiest and smoothist transaction yet. Very happy with the process.
04-28-2025
Thank you for being a loyal Hendrick customer - we appreciate you!
TYPE:ServiceMODEL:AtlasYEAR:2018
The service tech was exceptional! Also I was pleased with the minimum waiting time.
04-28-2025
Glad to hear we got you in and out quick!
TYPE:ServiceMODEL:JettaYEAR:2024
Tristan was superb
04-28-2025
Thank you Jason - superb is nice!
TYPE:SalesMODEL:AtlasYEAR:2025
Product Specialist - Jason Flom - knowledgeable and customer focused. Patrick and Dom helped make the process easy.
04-28-2025
Happy to hear we made it easy - that's what we try to do!! Thank you!
TYPE:SalesMODEL:TaosYEAR:2024
The sales team was fantastic. This is my 7th VW .
04-28-2025
7 VWs!! We love it - keep coming back!
TYPE:ServiceMODEL:ID.4YEAR:2023
Always such Amazing Customer service experience and so welcoming, Thank You Haley
04-28-2025
glad we made it super easy and quick! Thank you
TYPE:ServiceMODEL:JettaYEAR:2024
I was pleased with the ease of setting up an appointment. I was greeted and shown the comfortable waiting area. My service was explained in detail with professional and knowledgeable recommendations for the care and longevity of my car.
04-26-2025
Glad to hear we made it easy - thank you Janice!
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:SalesMODEL:TiguanYEAR:2024
VW Hendrick is amazing. Everyone there is so nice and welcoming, especially RD, he goes out of his way to help get you what you want. I would 100000% recommend RD and VW Hendrick of Concord.
04-26-2025
thank you for your support !
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