Average Score (478 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

478 Ratings

4.8 Average

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  • Corissa I.05-08-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    I had an amazing experience at Hendrick VW of Concord. The staff was incredibly helpful and knowledgeable, making the entire process smooth and stress-free. They went above and beyond to ensure I got the best deal possible. I highly recommend Hendrick VW of Concord to anyone looking for a new car. Five stars all the way!

    05-09-2025

    Thank you Corissa - glad we were able to take great care of you!!

  • Shanna R.05-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Lauren B.05-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Edwina N.05-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Jeffrey S.05-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Everyone that we had contact with was very nice and polite

    05-08-2025

    Thank you Mr. Shuford - glad we could help!

  • Spencer S.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Timothy M.05-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Robert E.05-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    My experience was great. Everything was thoroughly explained and my wait time was shorter than expected.

    05-05-2025

    Thanks for the feedback - glad we did a great job!

  • Kathy H.05-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Mary W.05-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2018