Average Score (510 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

510 Ratings

4.8 Average

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  • Robert K.04-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Product Specialist - Jason Flom - knowledgeable and customer focused. Patrick and Dom helped make the process easy.

    04-28-2025

    Happy to hear we made it easy - that's what we try to do!! Thank you!

  • Lynn H.04-26-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    The sales team was fantastic. This is my 7th VW .

    04-28-2025

    7 VWs!! We love it - keep coming back!

  • Carolina S.04-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Always such Amazing Customer service experience and so welcoming, Thank You Haley

    04-28-2025

    glad we made it super easy and quick! Thank you

  • Janice S.04-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I was pleased with the ease of setting up an appointment. I was greeted and shown the comfortable waiting area. My service was explained in detail with professional and knowledgeable recommendations for the care and longevity of my car.

    04-26-2025

    Glad to hear we made it easy - thank you Janice!

  • Michael S.04-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Stephanie A.04-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    VW Hendrick is amazing. Everyone there is so nice and welcoming, especially RD, he goes out of his way to help get you what you want. I would 100000% recommend RD and VW Hendrick of Concord.

    04-26-2025

    thank you for your support !

  • Claudia M.04-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • John T.04-23-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The staff was very kind and professional.

    04-23-2025

    Thank you John!

  • Kirsten H.04-23-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Whitney F.04-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024