Average Score (478 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

478 Ratings

4.8 Average

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  • Sara B.05-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Natashia B.05-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Pleasant customer service

    05-16-2025

    thank you Natashia!

  • Teresa A.05-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Great service from start to finish.

    05-16-2025

    Glad to hear Teresa!

  • Rufus L.05-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Raymond R.05-12-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The woman with whom we dealt with was very professional and polite. We were not happy about the pricing and we’re told that we would receive a phone call from the manager. Days have gone by and we have Not received the call.

  • Patricia B.05-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My engine light went on in my car Friday morning. I had no appointment at the Dealership, but stopped in anyways to see if they could help me. They were great! They were very busy but still fit me in. I worked with Nick who was great.

    05-13-2025

    happy to hear we could help out - and yeah, we like Nick too!

  • Rosendo A.05-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Mark V.05-11-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Nathan V.05-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Jasmin G.05-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020