Average Score (510 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

510 Ratings

4.8 Average

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  • Jeffrey S.05-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Everyone that we had contact with was very nice and polite

    05-08-2025

    Thank you Mr. Shuford - glad we could help!

  • Spencer S.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Timothy M.05-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Robert E.05-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    My experience was great. Everything was thoroughly explained and my wait time was shorter than expected.

    05-05-2025

    Thanks for the feedback - glad we did a great job!

  • Kathy H.05-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Mary W.05-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Denise W.04-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Melissa is AWESOME!! I needed to get in at the very last minute to get my car inspected. She was able to get me in for an appointment super fast and I got out super quick. Service of any kind though has always been exceptional by her. Thanks for having great people like her for people like me, always short on time (I am), in your employ. I will continue to use this service center.

    04-29-2025

    Thank you Denise for being our customer!

  • Sharon S.04-28-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    This is the 7th or 8th vehicle we have bought from Hendrick. This was the easiest and smoothist transaction yet. Very happy with the process.

    04-28-2025

    Thank you for being a loyal Hendrick customer - we appreciate you!

  • Katie I.04-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The service tech was exceptional! Also I was pleased with the minimum waiting time.

    04-28-2025

    Glad to hear we got you in and out quick!

  • Jason J.04-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Tristan was superb

    04-28-2025

    Thank you Jason - superb is nice!