TYPE:ServiceMODEL:PassatYEAR:2018
Average Score (510 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
Ricardo was a lot a lot of help
09-08-2025
thank you Jorge!!
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2022
Haley was outstanding nothing else to say! No other words are needed except thanks! And to ALL A Big Thank you !
09-05-2025
You're right - says it all! Thanks David!
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2024
Got me in and out in a great timeframe ! With quality service !
09-05-2025
Moving fast! Like hearing that - thank you John!
TYPE:ServiceMODEL:ArteonYEAR:2021
I had an excellent experience working with Haley Dunn at Volkswagen of Concord. She was friendly, knowledgeable, and made the entire process smooth and stress-free. I came in for an oil change and some warranty work that was about to expire, and Haley gave me clear explanations of everything that was being done, along with helpful guidance on future maintenance. She kept me updated throughout, and the work was even finished earlier than expected. Even though I have two dealerships closer to home, I gladly make the extra drive to Concord because of the level of service and trust I’ve found here. Haley makes it easy to feel confident in where I bring my car, and that’s worth the trip every time.
09-03-2025
Thanks Jonathan - appreciate the confidence in us!!
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Brock took excellent care of me. He brought me updates daily and made getting in and out easy. He also explained what had been repaired.
09-02-2025
thanks Thomas!!
TYPE:ServiceMODEL:PassatYEAR:2020
The Service Advisor Haley was outstanding. Very knowledgeable and very professional.
09-01-2025
Thanks Jorge - shared your thoughts with VW corporate!
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