TYPE:ServiceMODEL:ID.4YEAR:2023
Average Score (478 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
Everything was beyond my expectations.
06-02-2025
That's a tall one to live up to Jon - we'll keep trying though!
TYPE:ServiceMODEL:ArteonYEAR:2023
Just visited for my 20k service. I was 1 treated very well but found out that on my 10,000 mile service the service person put it down as my 20,000 so that could not be used for my actual 20,000 mile service. I did receive a free oil change but not the other items included in the 20k service. Hendrick’s fault not mine. Seems there could have been a better solution.
06-02-2025
Sorry to hear John, we will strive to be better moving forward!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2023
Haley was absolutely awesome! She made sure to be quick and timely and made sure we understood the process that was going to be occurring while we were there!
05-30-2025
Thank you Emily!!
TYPE:ServiceMODEL:TiguanYEAR:2020
Did a great job going over everything. I was there 1 1/2. Hours for an oil change with an appointment
05-29-2025
Thanks Steve -we are working on getting faster too!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2018
Hendrick Volkswagen provides exceptional service and works with you to help select recommended service for your vehicle based on your vehicles current mileage and past service history.
05-27-2025
sounds like a good visit - thank you David!
TYPE:ServiceMODEL:TaosYEAR:2024
My service advisor, Nick was very helpful. He was knowledgeable about everything that needed to be done to my vehicle. He took me right in and the service was completed very quickly.
05-26-2025
good stuff - thanks for letting us take care of your VW!
TYPE:ServiceMODEL:TiguanYEAR:2019
Tristan my advisor was great to me from the beginning to the end.
05-26-2025
sorry you had to wait a little longer Lashinna, but glad we took care of everything!
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