Average Score (508 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

508 Ratings

4.8 Average

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  • Emily C.05-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Haley was absolutely awesome! She made sure to be quick and timely and made sure we understood the process that was going to be occurring while we were there!

    05-30-2025

    Thank you Emily!!

  • Steve S.05-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Did a great job going over everything. I was there 1 1/2. Hours for an oil change with an appointment

    05-29-2025

    Thanks Steve -we are working on getting faster too!!

  • Tiffany H.05-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • David L.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Hendrick Volkswagen provides exceptional service and works with you to help select recommended service for your vehicle based on your vehicles current mileage and past service history.

    05-27-2025

    sounds like a good visit - thank you David!

  • Douglas M.05-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    My service advisor, Nick was very helpful. He was knowledgeable about everything that needed to be done to my vehicle. He took me right in and the service was completed very quickly.

    05-26-2025

    good stuff - thanks for letting us take care of your VW!

  • Lashinna B.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Tristan my advisor was great to me from the beginning to the end.

    05-26-2025

    sorry you had to wait a little longer Lashinna, but glad we took care of everything!

  • Kelley C.05-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Working with Hailey and the service crew is always a great experience! They keep me well informed and up to date on the status of my vehicle.

    05-24-2025

    Kelley - happy to hear it's an enjoyable time!!! Thank you!

  • Celedonio M.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Joshua T.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I have always had a great experience here. I come in and discuss the issues needed and have never left unsatisfied.

    05-19-2025

    Thanks Joshua!

  • Thomas R.05-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    We had a slow leak in our rear tire. We had no idea, they were able to patch the tire

    05-19-2025

    glad to hear we were able to take care of that for you - thanks Thomas!