The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2024
Robert Nixon our salesperson was absolutely amazing. He listened to us with undivided attention. My husband and home were very pleased with his professionalism in genuine honesty. You are absolutely content with our vehicle purchase and enjoy driving it every day. I would definitely purchase another vehicle from this dealership and refer my friends as well.
06-17-2025
thank you Rita!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Maggie Reeder just brings so much joy, her customer service was outstanding. Mr. Berberick was very helpful in getting my appointment changed and all checked in
06-17-2025
Good to hear - thanks Mark!
TYPE:ServiceMODEL:TiguanYEAR:2022
Haley was awesome and I was in and out of the shop as they said I would be.
06-14-2025
thanks Chase - we think Haley is awesome too!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Friendly and knowledgeable service staff.
06-13-2025
thanks Shanna!!!
TYPE:SalesMODEL:TaosYEAR:2025
Duane did a fantastic job helping us chose our new VW model. Our family is loyal to VW / Audi for decades. It's great to know we can count on an excellent VW dealer such as Volkswagen of Concord near us. Management was following and supporting the whole process. The purchasing process was low effort and very efficient, from showroom models, thru test drive and selection, till financing options and closing.
06-13-2025
Ricardo - thank you for your loyalty, we appreciate you!!
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2018
Great service from the woman at the desk. Totally blanking on her name
06-11-2025
Thanks Jackson!
TYPE:ServiceMODEL:TaosYEAR:2023
My service specialist, Haley Dunn, is phenomenal! She is kind, funny, and very personable. I brought my car in for an oil change, and to check a few other items that concerned me. Haley told me I needed some major work done, and set me up with a loaner car. She kept me informed during the repair work and answered all my questions.
06-09-2025
thank you Michelle - we will talk to the boss about a car wash...
TYPE:ServiceMODEL:TiguanYEAR:2024
I have visited this dealership a lot, but I noticed is a lot of great changes so I will have to give it five stars this time.
06-09-2025
Thank you Pauline - we will keep trying to make it better!
TYPE:ServiceMODEL:AtlasYEAR:2023
Because this dealership is very attentive to your needs of service.
06-09-2025
Thanks Steve - you're the man!!
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