Average Score (508 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

508 Ratings

4.8 Average

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  • Brion G.06-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Christine W.06-19-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Every car buying experience should be as enjoyable as the one we had!!! We worked with Robert and he was FANTASTIC! He was friendly, professional, listened to what we wanted and what was important to us, answered our questions, communicated well and put zero pressure on us to purchase. When we chose the car we were interested in Robert talked to us about what we had outlined wanting to ensure we were purchasing a vehicle we would be happy with (no regrets). Beyond working with Robert everyone on the team could not have been friendlier, more helpful or more professional. Once the purchase was finalized Robert got us set up on the Volkswagen app and walked through all of the electronics with us. The dealership was clean and well-kept. We walked away enjoying a stress-free car buying experience and we LOVE our new Atlas! We couldn't be happier that we chose Hendrix Volkswagen to work with!

    06-19-2025

    Thank you Christine - glad Robert did such a good job and we lived up to our reviews!

  • Eric X.06-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Appointment was made easily with Haley Dunn. And she offered me shuttle service so that I don't have to wait for the repair

    06-19-2025

    Good stuff Eric - thanks!

  • Robert G.06-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great service and fair prices

    06-18-2025

    thanks Bob - that's what we're talkin 'bout!!!

  • Michael E.06-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Service agents are always friendly

    06-18-2025

    Thanks Michael!

  • Rita R.06-16-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Robert Nixon our salesperson was absolutely amazing. He listened to us with undivided attention. My husband and home were very pleased with his professionalism in genuine honesty. You are absolutely content with our vehicle purchase and enjoy driving it every day. I would definitely purchase another vehicle from this dealership and refer my friends as well.

    06-17-2025

    thank you Rita!!

  • Rita R.06-16-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Robert Nixon our salesperson was absolutely amazing. He listened to us with undivided attention. My husband and home were very pleased with his professionalism in genuine honesty. You are absolutely content with our vehicle purchase and enjoy driving it every day. I would definitely purchase another vehicle from this dealership and refer my friends as well.

    06-17-2025

    thank you Rita!!

  • Mark H.06-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Maggie Reeder just brings so much joy, her customer service was outstanding. Mr. Berberick was very helpful in getting my appointment changed and all checked in

    06-17-2025

    Good to hear - thanks Mark!

  • Chase A.06-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Haley was awesome and I was in and out of the shop as they said I would be.

    06-14-2025

    thanks Chase - we think Haley is awesome too!!

  • Shanna R.06-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Friendly and knowledgeable service staff.

    06-13-2025

    thanks Shanna!!!