TYPE:SalesMODEL:TaosYEAR:2025
Average Score (478 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2021
Great customer service. A high level of professionalism.
07-03-2025
Thanks Berry!
TYPE:ServiceMODEL:JettaYEAR:2019
Nothing happened that particularly wowed me for 5 stars. It took over an hour for an oil change which in my opinion is a bit long when you have an appointment. It would also be nice if we could get a car wash when we get service like I used to at hendrick Toyota. I went to them for years before I got my vw and always left with a clean car. Wish hendeick VW did the same.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2021
Haley Dunn was the best. She was very informative and professional.
06-30-2025
thanks Randall!!
TYPE:ServiceMODEL:AtlasYEAR:2024
I left the dealership disappointed. I can’t quite put my finger on the issue but I believe the prices for services are too high and I observed some unprofessional side conversations based on meeting service sales goals and bonuses. As a customer, I should not hear these conversations it just left a bad taste in my mouth.
06-30-2025
Thanks for the feedback Jason- we will get this corrected.
TYPE:ServiceMODEL:AtlasYEAR:2022
Great people from the front desk to the technicians.
06-30-2025
thanks Bobby!
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:AtlasYEAR:2024
My Service Manager made my experience pleasant
06-30-2025
Great to hear - thanks William!
TYPE:SalesMODEL:AtlasYEAR:2025
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