Average Score (478 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

478 Ratings

4.8 Average

Models
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  • John C.07-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Chatoya B.07-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Haley was great! Top tier service she even came in on her off day to ensure that my vehicle was ready and set to go.

    07-14-2025

    Haley is a hard worker for sure - thanks Chatoya!!

  • Stacey S.07-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Haley and the rest of the service team were helpful, informative and a pleasure to work with.

    07-14-2025

    Good to heart - thanks Stacey!

  • Marilyn J.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent customer service. I felt I was treated with royalty

    07-12-2025

    Thank you Marilyn!!

  • Henry W.07-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    They are always spot on (Haley).

    07-12-2025

    Thanks Henry!

  • Anna C.07-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very clean store, friendly and helpful advisors

    07-10-2025

    thanks Anna!

  • Amaury L.07-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Sales and finance associates are friendly, knowledgeable and never pushy. Very professional all around.

    07-07-2025

    Thank you Amaury!

  • Gregory C.07-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Keith P.07-05-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    I just moved to the area, and Brian was very helpful, making me feel right at home.

    07-06-2025

    Thanks Keith!

  • Michele B.07-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Professional and quick service. Jazz was amazing!

    07-06-2025

    Thanks Michele !! ❤️