The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
I went in for routine maintenance and they found an oil link (which I was thankful). After leaving my vehicle for repairs for 3 or 4 days, once pulling off my car begins making a weird noise and unable to accelerate. Was told that the turbo hose popped off. I feel as if the car should have been fully inspected after the work was done to ensure the vehicle was operating properly.
07-21-2025
Our apologies Whitney - we are retraining to make sure this doesn't happen in the future - appreciate your viewpoint!
TYPE:ServiceMODEL:AtlasYEAR:2021
Nick was so professional and kind. The dealership is extremely clean. When you’re spending a few hours there for service, clean bathrooms are a major plus.
07-17-2025
thanks Brittany!!
TYPE:ServiceMODEL:TiguanYEAR:2024
My service advise was great, she checked all the boxes and explained everything to me
07-17-2025
Good stuff - Thanks Vincent!
TYPE:ServiceMODEL:TaosYEAR:2022
It is always a DREAM working with Haley Dunn! Always sweet, caring, understanding, and HONEST with anything and everything we need for our vehicle!!
07-17-2025
glad to hear Zachary - thank you...
TYPE:ServiceMODEL:AtlasYEAR:2024
Great job.
07-16-2025
Thanks Dana!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great customer service and quick response time
07-16-2025
good to hear - thanks Sara!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2018
Haley was great! Top tier service she even came in on her off day to ensure that my vehicle was ready and set to go.
07-14-2025
Haley is a hard worker for sure - thanks Chatoya!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Haley and the rest of the service team were helpful, informative and a pleasure to work with.
07-14-2025
Good to heart - thanks Stacey!
TYPE:ServiceMODEL:TiguanYEAR:2023
Excellent customer service. I felt I was treated with royalty
07-12-2025
Thank you Marilyn!!
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