TYPE:ServiceMODEL:TiguanYEAR:2023
Easy to make an appointment. Appointment time was honored. Video chat f service and details was well received.
Average Score (478 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
07-28-2025
thanks Peter!
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:PassatYEAR:2022
Nice courteous people!
07-26-2025
Thanks Mike - point taken!
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:SalesMODEL:Golf GTIYEAR:2025
Friendly staff. I paid a fair price for my new GTI.
07-24-2025
thanks Doug - you da man!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Great experience!
07-24-2025
Thanks Kim!!
TYPE:SalesMODEL:AtlasYEAR:2025
I am very pleased with my purchase experience at Hendricks of Concord Volkswagen. Staff were amazing and made the entire seamless.
07-24-2025
Welcome to the family, we are excited to have you Rosanne!
TYPE:ServiceMODEL:JettaYEAR:2025
Service Advisor Brock was excellent to deal with. He took the time out to go over everything and kept me informed the entire time.
07-24-2025
Great to hear - thanks Joseph!
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Although the oil change and recall service was great I was highly disappointed in the paint touch-up that was done. I have had cars touched up before and it was great. The touch up on our white Atlas looked like they use liquid paper. Poorly done!
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