Volkswagen

7500 Hendrick Auto Plaza NW
Directions Concord, NC 28027

  • Call: 833-361-5868
  • Service: 833-374-5838
  • Parts: 833-374-5844
Info

Schedule Service


Schedule Volkswagen Service

Schedule Service Online in Concord, NC

At Hendrick Volkswagen of Concord, one of the goals of our service department is to find new ways to create more value for our customers when we provide them services. We have integrated a new service scheduler that our customers can use to schedule all of their vehicle's maintenance and repair services online. When you lead a busy life with demanding weekly schedules leaving little time for phone calls, we invite you to streamline your Volkswagen's service scheduling by using our online service scheduler.


 
Online Volkswagen Service Scheduler

Schedule Your Service Online

The online Volkswagen service scheduler allows our customers to schedule their maintenance & repair services from the comfort of home at their convenience at any time of the day or night with a computer and internet connection. One of the attractive features of the service scheduler is that it matches your VW model and its mileage to the routine maintenance schedule. Our customers also have the option to search for active safety recalls, schedule shuttle service, choose a favorite service advisor, include any additional questions or comments, and request a follow-up call. Our customers never have to pick up the phone again to schedule an appointment when the online service scheduler can take care of it quickly and conveniently from the comfort of home at any time.

How to Schedule Service Online the First Time

When accessing the online service scheduler for the first time, users will begin by providing pertinent vehicle information, schedule service, and provide additional login details for future use at the end of the process. When providing the vehicle information for the first time, we recommend having the owner's manual handy when providing the finer details, such as the trim, engine, and transmission types if not memorized. Here is a step-by-step overview of how to schedule service online:

 
  1. Provide vehicle information
  2. Select the service package and individual services needed 
  3. Choose an appointment date and time from the service availability calendar
  4. Provide contact information, return call, and reminders & updates as needed 
  5. Review the final details and confirm the final appointment 


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