The Hendrick VW Advantage

HENDRICK VOLKSWAGEN ADVANTAGE

 Hendrick Automotive's mission is to be the premier quality vehicle retailer in the world, providing the best opportunities for our team members, customers, communities, and the manufacturers we represent.

 

With the Hendrick Volkswagen Advantage, experience:

•  An easier way to buy, sell and service your vehicle
• Guaranteed trade-up plan - we offer in writing a guaranteed trade up plan for our customers
• State of the art facilities with a lounge and free wifi
•  Free shuttle to Concord Mills while servicing vehicle
• Service loaners
• Exterior car wash with service
• Product specialists, not sales people
• Loyalty Rewards
• Concierge Service - We bring the test drive to you!
• Home of the Best Price Guarantee
• Shane Purser, General Manager, is your contact for ensuring satisfaction

·  

This is our promise to you.

 

The Hendrick Advantage stretches through every aspect of Hendrick:

Teamwork through Trust and Respect

We at Hendrick know how to value our people. We believe that we are able to reach our goals through cooperation. We recognize each person's contribution and treat each other with respect.
    
Integrity

We conduct business in an honest and straightforward manner. It is important that customers as well as members of our team esteem the company as honorable and trustworthy.

Commitment to Customer Enthusiasm

It is our intention to keep our customers satisfied and we continuously work at improving our service for their greater pleasure.

Passion for Winning

Hendrick has a tradition of success that drives its leaders. We keep our eyes on the prize and relentlessly pursue excellence.

Accountability at all Levels

It is our pleasure to have our customers depend on us to deliver on our promise of  great service, hence we consistently persevere to provide high quality and efficient business results to maintain our customers' trust in us.

Commitment to Continuous Improvement

We do not believe in resting on our laurels. There is always room for improvement and we always seek it. We remain proactive in finding ways to grow and develop in order to serve our customers better.