Average Score (505 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

505 Ratings

4.8 Average

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  • Adrian M.08-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Nick is a great service advisor and the tech who worked on my car was awesome.

    08-26-2025

    Thanks Adrian!

  • Robert B.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • John B.08-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Brock was absolutely amazing in dealing with a very frazzled customer. The Team diagnosed my vehicle very quickly and even provided me with a loaner car due to the replacement part being back ordered

    08-23-2025

    We agree - Brock is calm and cool under pressure - thank you, glad we can help John!

  • Christopher S.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Your team treated my daughter very well during her service appointment.

    08-22-2025

    Our pleasure Christopher!!

  • Jawara T.08-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I had a great MC visit!

    08-22-2025

    Thanks Jawara!

  • Shakenia G.08-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    He was and is always very nice and professional. I forgot the gentleman’s name.

    08-21-2025

    Thank you Shakenia!

  • Mitchell P.08-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Ilean L.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service was great from the time I arrive until the time I left, I was notified of each step, I did not have a long wait time, I was given coffee and water while I waited. The service attendant was courtesy, and service with a smile.

    08-18-2025

    that's good to hear Ilene - thank you!

  • Angela G.08-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I asked the service team if they could have me out by a certain time and they made it happen!

    08-18-2025

    Thanks Angela!

  • Michelle W.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everything was exceptional

    08-18-2025

    Thank you MIchelle!